How can we help?

Whether you’re looking for product support or have sales inquiries, our team is ready to assist.

Phone

Available on weekdays, 08:15 – 15:00

Mail

Interested in our products and services?

Reach out to us for more information. Contact our sales team for tailored support, product demos, and pricing details.

The following products can be purchased directly from HARICA’S Cert Manager:

  • SSL DV Certificate (simple, onion, Internationalized Domain Name – IDN, and/or wildcard)
  • Remote Qualified eSignature/eSeal (eIDAS)
  • Advanced eSignature/eSeal (eIDAS)
  • Qualified eSignature in cryptographic device
  • Code Signing Certificate (IV, OV, EV)
  • Email Certificate

Need support with your certificate?

To report certificate-related issues, please submit evidence to support one of the following claims:

  1. the private key of the certificate has been exposed, or
  2. the Certificate does not conform to HARICA’s Certification Policy or
  3. the certificate owner’s relationship with the corresponding organization is terminated

HARICA also maintains a continuous 24×7 ability to respond internally to high-priority Certificate Problem Reports, and where appropriate, forward such a complaint to competent public authorities, and/or revoke a Certificate that is the subject of such a complaint.

All third-party revocation requests are investigated by HARICA before a revocation action is taken and is obligated to inform the Certificate Subscriber for actions that affect the status of the Certificate.